Jay was excellent, through and through. He was honest with us from the start, which made it easy to trust him. My wife and I were completely new to the condo buying process, so we leaned a lot on Jay's experience and knowledge. Jay is a great communicator. He was reachable and responsive at all hours—nights, weekends, holidays, whatever. He was always accessible and unfailingly helpful. He is a problem-solver and a calming presence. My wife and I found ourselves reaching out to him to ask for input on a bevy of questions—including things that were definitely not in his job description. Jay still helped us every time and offered guidance and support. Most importantly, Jay led us to our amazing new home. Thank you, Jay!
This review is for Alexia Duquin, an agent that Batra Group is fortunate to employ. Being upstate New Yorkers with limited time and resources, we were extremely confused and alone in the hunt for a NYC apartment for our daughter. Somehow, an angel from above appeared in our lives named Alexia Duquin. Not only was she an extremely knowledgeable and professional agent, but she also ended up being one of the sincerest and truly caring people you could ever meet. She turned a hellish experience into one that was actually fun! If anyone is looking for an apartment in NYC, look no further than this incredible woman. We were so fortunate to have been able to "work" with her. I use quotes because, amazingly, thanks to her, our quest for a wonderful apartment for our daughter wasn't work at all; it was a great experience. Never in my life did I think I'd ever utter those words. Thanks again, Alex…
This review is for Alexia Duquin, an agent that Batra Group is fortunate to employ. Being upstate New Yorkers with limited time and resources, we were extremely confused and alone in the hunt for a NYC apartment for our daughter. Somehow, an angel from above appeared in our lives named Alexia Duquin. Not only was she an extremely knowledgeable and professional agent, but she also ended up being one of the sincerest and truly caring people you could ever meet. She turned a hellish experience into one that was actually fun! If anyone is looking for an apartment in NYC, look no further than this incredible woman. We were so fortunate to have been able to "work" with her. I use quotes because, amazingly, thanks to her, our quest for a wonderful apartment for our daughter wasn't work at all; it was a great experience. Never in my life did I think I'd ever utter those words. Thanks again, Alexia!
Jay and Alexia went above and beyond to help me sell and buy simultaneously; they deserve two 5-star reviews from me! Batra Group provides a personally tailored experience with a warm, caring touch. Selling: Jay helped me get professional photos taken, and Alexia went shopping with me for decorative pieces to stage the apartment. Alexia has a keen eye for decor and even helped me set up the pieces; she was so generous with her time. Jay set a strategic asking price and helped choose a well-qualified buyer for a selling price that was better than expected. Buying: Jay and Alexia were supportive as I figured out exactly what I was looking for. I switched between permutations of searches for uptown and downtown, co-op or condo, 2 bedroom or 1 bedroom. They accompanied me to countless open houses. They were super-responsive in putting in offers to be competitive in bidding. They professional…
Jay and Alexia went above and beyond to help me sell and buy simultaneously; they deserve two 5-star reviews from me! Batra Group provides a personally tailored experience with a warm, caring touch. Selling: Jay helped me get professional photos taken, and Alexia went shopping with me for decorative pieces to stage the apartment. Alexia has a keen eye for decor and even helped me set up the pieces; she was so generous with her time. Jay set a strategic asking price and helped choose a well-qualified buyer for a selling price that was better than expected. Buying: Jay and Alexia were supportive as I figured out exactly what I was looking for. I switched between permutations of searches for uptown and downtown, co-op or condo, 2 bedroom or 1 bedroom. They accompanied me to countless open houses. They were super-responsive in putting in offers to be competitive in bidding. They professionally prepared my purchase package and got me ready for closing. In the end, I am very happy with my new home as it ended up being the best fit for me. I can't say enough about the work Batra Group does!
James (and everyone at Batra Group) was amazing. NYC apartment hunting is difficult under the best circumstances, and my roommate and I were looking for very specific amenities within an immovable budget cap for months. We had been told by other realtors that we couldn't get what we wanted in the neighborhoods we wanted. Batra Group found multiple possibilities, and within 1 week of meeting for the first time, we were signing papers at a perfect apartment for us. They were incredibly helpful, easy to work with, and straightforward about our options. We are thrilled to be moving in next week, and couldn't have done it without James and the team at Batra Group.